Technical Writer

Job Description:

  We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products.

  He/ She shall join a team of talented writers who will work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

  He/ She should be an individual that has the ability to work in a fast paced environment to assist the Business Development team in writing documentation and presentation responses to client requests for information and corporate capability statements.

 

Responsibilities:

1.       Ability to work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.

2.       Ability to analyse existing and potential content, focusing on reuse and single-source opportunities.

3.       Strong ability to create and maintain the information architecture.

4.       Ability to produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

5.       Write easy-to-understand user interface text i.e., to express instructions clearly and briefly in simple English.

6.       Ability to record Videos based on the technical interface system to clients.

7.       Ability to deliver high quality documentation paying attention to detail.

8.       Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.

9.       Excellent planning, organizational and analytical skills.

10.   Proven working experience in technical writing of software documentation.

11.   Basic familiarity with the SDLC and software development.

12.   Ability to grasp and structure large amounts of information and anticipate the reader's knowledge gaps.

 

Technical Skills (Must Have):

  Expert skills with Microsoft Suite (Word, PowerPoint, Excel, Outlook)

 

Non-Technical Skills:

  Strong communication skills – written and oral

  Strong multi-tasking and time management skills

  Diplomacy and grace under pressure

  Ability to work independently and with team

  Attention to detail and deadlines

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