Gist about our Company:

A leading venture capitalist (VC) in Silicon Valley commented that “Evergent is a diamond in the rough”. Evergent today manages over 560M+ user accounts in over 180+ countries on behalf of our customers. Globally Evergent is working with 5 of the top 10 carriers (AT&T, Etisalat, SingTel, Telkomsel, and AirTel) and 4 of the top 10 media companies (HBO, FOX, SONY  and BBC). We are not surprised by the VC comment. We have done this with an amazing global team of 300+professionals. Evergent is recognized as the global leader for Customer Lifecycle Management for launching new revenue streams without disturbing the inflexible legacy systems.  The need for digital transformation in this subscription economy and our ability to launch services in weeks is what sets Evergent apart. We welcome you to come and meet with us. 

Responsibilities:

Drive new products and features through the development process; Gather and create product requirements and specifications;

Partner with Design Managers to run a scrum team of designers: setting clear goals, managing project loads and allocating designers, accordingly, ensuring deadlines are met and setting up team members for overall success;

Interface and drive collaboration between the UX, Dev and Product Management teams, connect all three groups, and ensure inter-dependencies are understood and planned for effectively;

Identify UX team needs with regards to process, tools, documentation, asset management, etc.

Implement and drive required changes to make sure designers can be most efficient;

Collaborate with design leadership, product, engineering peers and external partners to institute design processes and cross-functional collaboration models and ensure a smooth product development process;

Provide clear communication to cross-functional team leads regarding design deliverable status, resource requirements, issues, and priorities;

Identify risks, prioritize and collaborate with partners to resolve in a timely manner;

Insure the design teams are in collaboration with one another and all working toward a consistent design throughout the Evergent Product;

Ensure project meets deadlines and is completed within budget;

Leads the continued development and implementation of the CI Culture, standardized work, information flow, problem solving, strategy deployment and continuous improvement;

Exercise technical judgment in working with cross-functional teams;

Review and test code to ensure it works properly; Manage and execute on company audits from various sources with internal and external stakeholders;

Provide technical leadership, but not line management of cross functional teams.;

Present status on a weekly / monthly basis to the local and regional leadership teams.

Tools: Siebel CRM 8.1.x, Open UI, Siebel IP 2015, CLICK Scheduling and Routing, Sales Force, Sales CRM.

Minimum Education: Bachelor’s degree in Computer Science.

Minimum experience: Position requires five (5) years of post-baccalaureate experience that is progressive in nature.

Minimum Requirement: Five (5) years of experience must include five (5) of experience in Siebel CRM 8.1.x, Open UI, Siebel IP 2015, CLICK Scheduling and Routing, Sales Force, Sales CRM.

Employer will conduct drug testing/screening, background check, reference check, motor vehicle check, Education, SSN and criminal check.

Job Site: El Segundo, CA. Please send resumes referencing the aforementioned job title and reference number to Evergent Technologies, Inc., 1250 Borregas Avenue, Sunnyvale, CA 94089 or email to shruti.padia@evergent.com