Position: Billing/Invoice Validation Specialist

Job Summary: The Billing/Invoice Validation Specialist is a crucial role within the finance department, responsible for ensuring the accuracy and integrity of billing data and processes. This role involves meticulous review and validation of billing information, identification of discrepancies, and collaboration with cross-functional teams to resolve issues. The ideal candidate possesses a strong attention to detail, analytical skills, and a proactive approach to maintaining precise billing records and improving operational efficiency.

Key Responsibilities:

        Billing/Invoice Data Validation:

●     Review billing data, invoices, and associated documentation to ensure accuracy, consistency, and adherence to established billing policies.

●     Identify discrepancies, inconsistencies, and errors in billing records and take appropriate actions to address and resolve them.

        Quality Control:

●     Perform thorough audits and reconciliations of billing transactions, ensuring that they align with contracts, agreements, and pricing structures.

●     Verify that billing calculations, rates, and discounts are accurately applied and validated according to business standards.

        Issue Resolution:

●     Collaborate with the Billing Support team to investigate and resolve billing discrepancies, disputes, and related issues.

●     Communicate with internal stakeholders to clarify billing-related inquiries and discrepancies and ensure timely resolution.

        Process Improvement:

●     Identify opportunities to enhance billing validation processes, streamline workflows, and automate manual tasks to improve efficiency and reduce errors.

●     Provide insights and recommendations to management for process enhancements and system improvements.

        Documentation and Reporting:

●     Maintain detailed records of billing validation activities, audit findings, and issue resolutions.

●     Generate regular reports highlighting key metrics, trends, and exceptions related to billing accuracy and validation efforts.

        Training and Support:

●     Assist in training new team members on billing validation processes, tools, and systems.

●     Provide guidance and support to team members on complex billing validation scenarios and inquiries.

        System Expertise:

●     Develop a deep understanding of the billing systems, software, and tools used to validate billing data.

●     Collaborate with IT teams to troubleshoot system-related issues and propose enhancements to optimize the billing validation process.

Qualifications and Requirements:

●     Previous experience in billing validation, finance, auditing, or a related role is preferred.

●     Strong analytical skills with a keen eye for detail and accuracy.

●     Proficiency in using financial software, billing systems, and Microsoft Office Suite.

●     Excellent communication skills to effectively collaborate with internal stakeholders across departments.

●     Problem-solving attitude with the ability to investigate discrepancies and propose practical solutions.

●     Ability to work under pressure, manage multiple tasks, and meet deadlines in a fast-paced environment.

●     Strong organizational skills and the ability to maintain organized records and documentation.

●     Collaborative mindset and the ability to work effectively within cross-functional teams.