General Operations Manager (Ref:101)
Develop and implement strategies aligned with business
goals and set KPIs to track performance.
• Track
operational performance using KPIs and implement improvements.
(10%)
• Lead,
mentor, and manage staff, including overseeing recruitment and professional
development.
• Build
and maintain relationships with key stakeholders, including clients, vendors,
and partners.
• Drive
initiatives to enhance productivity, quality, and profitability.
• Report
on performance and progress to senior leadership and stakeholders.
(10%)
• Ensure
day-to-day operations run smoothly and meet company standards.
• Monitor
productivity, quality, and customer service standards across all departments.
(10%)
• Manage
budgets, financial reports, and forecasts to ensure financial health.
• Oversee
cost control, revenue generation, and expense management.
• Ensure
compliance with financial policies and company goals.
(10%)
• Analyze
workflow processes in key functional departments of sales and marketing,
product development, accounting and finance and recommend business tools and
platforms to reduce
costs and increase efficiency through automated
workflows across key departments.
• Manage
vendor relationship and contracts for business automation solutions for sales
and marketing, accounting, finance and HR to ensure the availability of
solutions and services for
internal teams
(25%)
• Optimize
the use of company resources including technology and applications software for
maximum efficiency.
• Manage
subscription levels and usage of internal business tools and platforms such as
SFDC, Hubspot, QuickBooks and New Relics.
• Analyze
feature usage for internal tools and make recommendations for upgrades and
enhancements based on needs and business goals.
(25%)
• Ensure
compliance with regulatory, data security and legal standards for all internal
business tools and platforms
(10%)
Skills used:
Intuit Quickbooks, Concur, ATS, Power BI, Trello, Bamboo HR, LMS Systems, ADP,
Tableau.
Minimum Education:
Bachelors in Business Administration or related field.
Minimum
Experience: Two years.
Employer will accept no education and four (4) years
of experience in lieu of a Bachelor's Degree in Business Administration or
related field and two (2) years of experience. Must have two (2) years of
experience in Intuit Quickbooks, Concur, ATS, Power BI, Trello, Bamboo HR, LMS
Systems, ADP, Tableau.
Job Site: 1250 Borregas Avenue, Sunnyvale, CA 94089.
Salary Range: $240,000-$250,000/year
Please
send resumes referencing the aforementioned job title and reference number to Evergent
Technologies, Inc., 1250 Borregas Avenue, Sunnyvale, CA 94089 or email ev-hr@evergent.com.